Shipping policy

Shipping Policy

At Emerald Dream, We Work To Make Sure Your Order Is Carefully Prepared And Processed As Quickly As Possible. Please Review The Shipping Information Below Before Placing Your Order.

Order Processing

All Orders Typically Take 2–4 Business Days To Process Before They Are Shipped. Processing Includes Preparing, Packaging, And Checking Your Order Before It Is Handed Over To The Shipping Carrier.

Once Your Order Has Been Processed, You Will Receive Shipping Confirmation And Tracking Information When Available.

Shipping Times

After Processing, Orders Typically Take 6–12 Business Days To Arrive, Depending On Your Location And The Shipping Carrier Handling Your Package.

Delivery Times May Vary Due To Factors Such As Your Location, Carrier Delays, Weather, Holidays, Customs, Or Other Circumstances Outside Our Control.

Tracking

When Tracking Information Is Available, It Will Be Sent To The Email Address Provided During Checkout. Please Allow Some Time For Tracking Information To Update After Your Package Has Been Shipped.

Incorrect Shipping Information

Please Make Sure Your Shipping Address Is Correct Before Completing Your Purchase. Emerald Dream Is Not Responsible For Delays Or Delivery Issues Caused By Incorrect Or Incomplete Shipping Information Provided At Checkout.

Delayed Orders

While We Work To Keep Orders Moving Within The Expected Timeframes, Occasionally A Carrier May Experience Unexpected Delays. If Your Order Has Not Arrived Within The Expected Delivery Window, Please Contact Us So We Can Help Review The Situation.